To ensure the best experience with the Lace App, we recommend using a compatible device that meets the following system requirements.
Recommended Devices & Requirements
To run Lace smoothly, your device should meet these minimum specifications:
Mobile App (iOS & Android)
WiFi Speed Requirements
- A stable internet connection with 10 Mbps or higher is recommended for optimal performance.
iOS Devices
- Supported iOS Version: iOS 18 and higher
- Compatible Devices:
- iPhone models that support iOS 18
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- iPad models with iPadOS 18 or later
- Visit Apple’s official site for a list of compatible iPhones and iPads.
Android Devices
- Supported Android Version: Android 12 and higher
- Compatible Devices:
- Most Android smartphones and tablets running Android 12 or newer
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- Ensure your device is running an official, manufacturer-supported version of Android
Tablet Orientation
For tablet users on the mobile app, Lace is locked in horizontal (landscape) mode to ensure clarity and usability.
Additional Recommendations
- Keep your device’s software up to date.
- Use a strong, stable internet connection to avoid interruptions during training sessions.
Webmode (Desktop and Laptop computers)
Lace is now supported on desktop through Webmode, allowing patients to train directly from a browser.
Supported Browsers
- Chrome (latest version)
- Firefox (latest version)
- Safari (latest version)
- Zen (latest version)
We recommend keeping your browser up to date for the best experience.
Supported Screen Sizes
We support most standard desktop and laptop resolutions, including:
- 1280 x 800
- 1366 x 768
- 1440 x 900
- 1536 x 864
- 1920 x 1080 (Full HD)*
- 2560 x 1440 (2K)
- 3840 x 2160 (4K)
- Ultrawide resolutions (e.g., 2560 x 1080, 3440 x 1440)
*Default resolution for many users
**Older MacBook display
Note: Our Webmode interface is not optimized for mobile phones or tablets.
For the best experience on those devices, please download and use the Lace Mobile App.