Optimizing iPads for ideal patient experience: Updates, kiosk & landscape mode
Neurotone AI provides iPads to Lace AI Pro certified clinics to help patients understand the value of auditory training via a guided demo. Below are the directions for how to set up the iPads and optimize them for the best patient experience.
- Connect each iPad to Wifi
- Plug into power
- Setting —> General —> Software Updates to check for any updates and install
- Lock iPad in landscape mode
- Open the Control Center by swiping down from the top right corner of the home screen
- Make sure the rotation lock button is off
- Turn the iPad into landscape (horizontal) position
- Lock the rotation in the Control Center
- Press the home button to exit the Control Center when complete
- Enable iPad Kiosk Mode before handing out for patient use. This setting restricts the ability to access anything other than the Lace AI Pro patient demo.
- Open the Settings app
- Tap Accessibility > Guided Access
- Flip the switch to turn on Guided Access
- Enable Passcode Settings and select Guided Access Passcode
- Enter passcode 000000
- Exit settings
- From the home screen, click on the Neurotone icon which launches the patient demo
- Click Home Button 5 times
- Guided Access pops up, look on bottom left screen for Options
- Options —> Volume Button toggled one
- Press ‘Start’ to start Kiosk Mode (Guided Access Mode)
- Prepare each iPad into kiosk mode
- To turn off kiosk mode hit the Home button 5 times and enter passcode: 000000
- Be sure to set it back into kiosk mode before distributing to the next patient