1. Lace AI Pro Knowledge Base
  2. For Patient Coordinators & Office Managers

IT Best Practices: iPads and Computers

Easily manage iPads and Pro Portal access

iPads

  • Be sure iPads are shut down and charge overnight with provided charging station behind the check-in desk 
  • Confirm wi-fi connection at the start of each day for each iPad

Desktop / Laptop Setup

We want to make it easy to navigate to the Pro Portal login page on each computer used to at checkout and/or for patient monitoring. Consider any or all of the following to easily navigate and to use the Pro Portal.
  • Add it as a bookmark
  • Create a desktop shortcut
  • Auto launch page when browser opens
  • Pin to the taskbar
  • Allow for popups from the site

Reach out to your Account Manager for help with any of these set ups depending on the type of computer used.