1. Lace AI Pro Knowledge Base
  2. For Hearing Care Professionals

How can I bundle Lace AI Pro with hearing aids if the payments are collected separately?

Bundling Lace AI Pro with hearing aids is a common practice, and there is nothing about our pricing or payment model that prevents this. Here's how other practices typically manage bundling:

  1. Set a Bundle Price: Decide on the price for the bundle, including both the hearing aids and Lace AI Pro. For example, if your standard bundle costs $6,000, you might increase the price to $6,300 with Lace AI Pro included. This allows the practice to generate additional revenue from the Lace AI Pro license.

  2. Communicate the Bundle Price to the Patient: When presenting the bundle to the patient, you would tell them the total price, just as you normally would. In this example, you’d say the bundle costs $6,300.

  3. Explain the Payment Process: Once the patient agrees to the purchase, simply explain that the $6,300 will be split into two charges: $6,000 for the hearing aids and services, and $300 for Lace AI Pro. Emphasize that the total remains the same as discussed.

  4. Highlight the Discount: It’s helpful to mention that while the unbundled retail price for Lace AI Pro is $499, the patient is receiving a significant discount (in this example, 40%) by purchasing it as part of the bundle.

Important Note: We do not recommend using your practice’s credit card information for this transaction. If the patient chooses to purchase additional services from us in the future, we may bill the practice instead of the patient, leading to complications.

In summary, bundling is about offering a package deal at a special price because the items are purchased together. The value lies in the discount, not in having a single charge. When discussing the bundle with patients, just mention that the payment will be split into two parts, and it’s as straightforward as that.